Payment Processing Server Disruption-RESOLVED

Payment Processing Servers are currently disrupted for services provided by the City of Galena 

We hope this message finds you well. We are writing to inform you of an ongoing situation regarding the global IT issue with Amazon Web Services (AWS).

Monitoring the Situation

Over the past couple of weeks, there have been several significant outages affecting major technology companies, including CrowdStrike and Microsoft. Unfortunately, AWS is now experiencing an outage that is impacting a large portion of the internet.

Impact on gWorks FrontDesk

As a result of the AWS outage, gWorks Cloud software is currently experiencing an outage, impacting payments made through FrontDesk. AWS has identified the issue and is actively working on a resolution. We are closely monitoring the situation and will provide updates as soon as more information becomes available from AWS.

We apologize for this disruption from AWS and we appreciate your patience and understanding.

 For more information please give us a call. 

City of Galena 

620-783-5265 ext. 1