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City Office/Solid Waste Weather Update

UPDATE 1/27/2026 Monday and Tuesday Solid Waste routes are running today Tuesday, January 27, 2026.

City offices will be closed on Monday, January 26, 2026, due to weather conditions. For utility emergencies, please contact Public Works at 620-783-1991 ext. 9.

Solid Waste routes will be delayed. Any additional updates will be posted on our city website and facebook page.

Thank you for your understanding.

Stay safe and warm.

Christmas and New Years Office Hours and Solid Waste Schedule

City offices will be closed from Wednesday, December 24, through Friday, December 26, in observance of Christmas.

Solid Waste collection for Wednesday through Friday routes will occur on Monday, December 29, and Tuesday, December 30, alongside the regularly scheduled Monday and Tuesday routes.

Additionally, city offices will be closed on Wednesday, December 31, and Thursday, January 1, for New Year’s celebrations.

Solid Waste collection for Wednesday and Thursday routes will take place on Friday, January 2, and Monday, January 5, along with the regularly scheduled Friday and Monday routes.

For utility emergencies during these closures and after hours, please contact 620-783-1991.

City Offices to be closed in Observance of Columbus Day

Please be advised that City offices will be closed on Monday, October 13, 2025 in observance of Columbus Day.

Please note that Solid Waste collection originally scheduled for Monday, October 13, will instead take place on Tuesday, October 14, alongside the regular Tuesday collection route.

For any utility emergencies during this period or after hours, please contact us at 620-783-1991.

Thank you for your understanding, and we wish you a safe and enjoyable Columbus Day.

Preparation for Winter Weather

In preparation for winter weather this week, we wanted to make citizens aware of some schedule modifications if the predictions really occur:

  1. All city offices are already scheduled to be closed tomorrow, February 17th, for President’s Day. 
  2. The regular council meeting scheduled for Tuesday, February 18th, will be postponed to a later date (and will be published when a new date has been set). 
  3. Mondays trash is scheduled to be picked up on Tuesday due to being closed for President’s Day. We may be delayed on Tuesday, Wednesday and Thursdays routes due to snow and below freezing temps. Worst case scenario, we will be caught up on all regular trash days next week. We will not be charging anyone for trash overages for next week or the following week.

All updates and modifications will be posted on the City website and Facebook page. Dispatch will run 24/7 regardless of weather. Again, this is solely in anticipation for severe winter weather. If we do not get what is predicted then it will be business as usual. 

Thank you for your understanding and cooperation as we (hopefully) close out the winter season. Check in on your friends, family and neighbors during this cold stretch. And keep our first responders and city lot crew in your prayers as they brave these cold days. 

Take care,

Ashley Qualls Groves 

City offices closed for Thanksgiving

The city offices will be closed Thursday, November 28, and Friday, November 29, 2024 for Thanksgiving.

Thursday Solid Waste Route will be picked up on Monday, December 2, 2024. Friday Solid Waste Route will be picked up on Tuesday, December 3, 2024.

For utility emergencies please call 620-783-1991.

City Offices will be closed for Labor Day

City offices will be closed on Monday, September 2nd for Labor Day.

City Council meeting will be held Tuesday, September 3, 2024 at 6:00 pm in the Galena City Council Chamber located at 211 W 7th.

For Utility emergencies, please contact Cherokee county sheriffs department at 620-783-5065.

Payment Processing Server Disruption-RESOLVED

Payment Processing Servers are currently disrupted for services provided by the City of Galena 

We hope this message finds you well. We are writing to inform you of an ongoing situation regarding the global IT issue with Amazon Web Services (AWS).

Monitoring the Situation

Over the past couple of weeks, there have been several significant outages affecting major technology companies, including CrowdStrike and Microsoft. Unfortunately, AWS is now experiencing an outage that is impacting a large portion of the internet.

Impact on gWorks FrontDesk

As a result of the AWS outage, gWorks Cloud software is currently experiencing an outage, impacting payments made through FrontDesk. AWS has identified the issue and is actively working on a resolution. We are closely monitoring the situation and will provide updates as soon as more information becomes available from AWS.

We apologize for this disruption from AWS and we appreciate your patience and understanding.

 For more information please give us a call. 

City of Galena 

620-783-5265 ext. 1

New Years Hours

The City offices will be closed in observance of the New Year on January 1st and January 2nd. City Council Meeting will be held on Wednesday, January 3rd at 6:00 pm. Solid Waste routes for the 1st and 2nd will run on the 3rd. For utility emergencies during this time please contact the Galena Police Department at 620-783-5065.