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Boil Water Advisory Rescinded for the City of Galena

https://www.kdhe.ks.gov/civicalerts.aspx?AID=502

The Kansas Department of Health and Environment (KDHE) has rescinded a boil water advisory for the City of Galena public water supply system located in Cherokee County. The advisory was issued because of a waterline break resulting in a loss of pressure in the distribution system.  Failure to maintain adequate pressure may result in a loss of chlorine residuals and bacterial contamination.   

Public water suppliers in Kansas take all measures necessary to notify customers quickly after a system failure or shutdown. Regardless of whether it’s the supplier or KDHE that announces a boil water advisory, KDHE will issue the rescind order following testing at a certified laboratory. 

Laboratory testing samples collected from the City of Galena indicate no evidence of bacteriological contamination and all other conditions that placed the system at risk of contamination are deemed by KDHE officials to be resolved.   

For consumer questions, please contact the water system at 620-783-5265 or you may call KDHE at 785-296-5514. For consumer information please visit KDHE’s PWS Consumer Information webpage:  kdhe.ks.gov/waterdisruption.  

To keep up to date on all notices and alerts sign up for FrontDesk here https://galenaks.frontdeskgworks.com/

New Feature!! FrontDesk now offers Notices via email and text message

We are excited to announce that the City of Galena has adopted FrontDesk, a web-based platform that gives our residents access to a variety of tools to interact with us in one convenient place. We have invested in this platform to provide a modern, satisfying, and convenient experience. This is a part of our effort to provide superior customer service and offerings to [insert your Agency Name] residents and to strengthen the connection between citizen and government. Sign up for FrontDesk here: https://galenaks.frontdeskgworks.com/

FrontDesk offers many exciting features and benefits for all city residents including:

  • Conveniently pay your monthly utility bills from the comfort and safety of your home. No more writing out a check each month to pay your utility bill!  No worries about social distancing and possible exposure.
  • Receive bills electronically.
  • Enroll in autopay using ACH or credit card payments so you won’t have to remember to pay your bills each month.
  • Get important messages and notifications via email or text.
  • 24/7 access to your utility account and usage information including utility usage, tracking multiple accounts, and submitting service requests.
  • Conveniently submit utility service requests from your computer or mobile device.
  • Fill out and submit forms directly online and pay any associated fees online. Our staff will review and process the forms – no more paper required!
  • Easy access to Public Notices and answers to Frequently Asked Questions so you can see important city-related information in one place.
  • Review Meeting Agendas and Minutes. (in Progress)
  • Use Citizen Requests to submit requests directly to the necessary government officials with a few clicks of a mouse or taps on a smartphone.

FrontDesk is mobile-friendly and can be accessed anywhere from any device with an internet connection. Log in to see all your outstanding bills, pay bills online or enroll in autopay for added convenience. You will also have access to important city information including public notices, Council Meeting Agendas and Minutes, answers to Frequently Asked Questions, and ability to fill out and submit forms online. FrontDesk is your direct line of communication to receive your information, alerts, and notices.

Sign up for FrontDesk today! https://galenaks.frontdeskgworks.com/

Water Boil Advisory

The Kansas Department of Health and Environment (KDHE) has issued a boil water advisory for the City of Galena public water supply system located in Cherokee County.

Customers should observe the following precautions until further notice: https://www.kdhe.ks.gov/DocumentCenter/View/2599/Boil-Water-Advisory-Consumer-Information-PDF

  • Boil water for one minute prior to drinking or food preparation or use bottled water.
  • Dispose of ice cubes and do not use ice from a household automatic icemaker.
  • If your tap water appears dirty, flush the water lines by letting the water run until it clears.
  • Disinfect dishes and other food contact surfaces by immersion for at least one minute in clean tap water that contains one teaspoon of unscented household bleach per gallon of water.
  • Water used for bathing does not generally need to be boiled. Supervision of children is necessary while bathing so that water is not ingested. Persons with cuts or severe rashes may wish to consult their physicians.

The advisory took effect on December 17 and will remain in effect until the conditions that placed the system at risk of bacterial contamination are resolved.

KDHE officials issued the advisory because of a waterline break resulting in a loss of pressure in the distribution system. Failure to maintain adequate pressure may result in a loss of chlorine residuals and bacterial contamination.

Employee Christmas Dinner

City Offices will closed today, Friday December 16, 2022 at 12:00 pm for our annual Employee Christmas Dinner.

If you are experiencing a utility emergency please contact the Police Department at 620-783-5065.

Boil Water Advisory Rescinded for the City of Galena, Cherokee County

TOPEKA – The Kansas Department of Health and Environment (KDHE) has rescinded a boil water advisory
for the City of Galena public water supply system located in Cherokee County. The advisory was issued
because of a loss of pressure in the distribution system.  Failure to maintain adequate pressure may
result in a loss of chlorine residuals and bacterial contamination. 
Public water suppliers in Kansas take all measures necessary to notify customers quickly after a
system failure or shutdown. Regardless of whether it’s the supplier or KDHE that announces a boil
water advisory, KDHE will issue the rescind order following testing at a certified laboratory.
Laboratory testing samples collected from the City of Galena indicate no evidence of bacteriological
contamination and all other conditions that placed the system at risk of contamination are deemed by
KDHE officials to be resolved.  
For consumer questions, please contact the water system at 620-783-5265 or you may call KDHE at
785-296-5514. For consumer information please visit KDHE’s PWS Consumer Information webpage:

2022-10-28-Galena-Rescind-BWADownload

Temporary Water Disruption

The Public Works crew is currently working on a fire plug in the Empire area. Empire water service has been temporarily shut off. Water will be restored as soon as possible.

When the water comes back on, KDHE will most likely issue a boil water advisory (for Empire only). We apologize for the inconvenience and thank you for your patience.