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Solid Waste

Payment Processing Server Disruption-RESOLVED

Payment Processing Servers are currently disrupted for services provided by the City of Galena 

We hope this message finds you well. We are writing to inform you of an ongoing situation regarding the global IT issue with Amazon Web Services (AWS).

Monitoring the Situation

Over the past couple of weeks, there have been several significant outages affecting major technology companies, including CrowdStrike and Microsoft. Unfortunately, AWS is now experiencing an outage that is impacting a large portion of the internet.

Impact on gWorks FrontDesk

As a result of the AWS outage, gWorks Cloud software is currently experiencing an outage, impacting payments made through FrontDesk. AWS has identified the issue and is actively working on a resolution. We are closely monitoring the situation and will provide updates as soon as more information becomes available from AWS.

We apologize for this disruption from AWS and we appreciate your patience and understanding.

 For more information please give us a call. 

City of Galena 

620-783-5265 ext. 1

New Years Hours

The City offices will be closed in observance of the New Year on January 1st and January 2nd. City Council Meeting will be held on Wednesday, January 3rd at 6:00 pm. Solid Waste routes for the 1st and 2nd will run on the 3rd. For utility emergencies during this time please contact the Galena Police Department at 620-783-5065.

Christmas Hours

City Offices will be closed in observance of Christmas on December 25th and December 26th. Solid Waste routes for the 25th and 26th will run on the 27th. For utility emergencies please contact the Galena Police Department at 620-783-5065.